Pi
Pillar one
Real-time instant decisions
A worker who decides to protect their family during open enrollment should get an answer in the same session, not three weeks later by mail. Reflex IQ runs the carrier's own rules through the underwriting engine, pulling the third-party data sources the rules require in real time. Binary decisions inside the enrollment session. No paper. No phone calls.
Read the pillar→Pi
Pillar two
Connectivity with Ben Admin and HRIS
Enrollment data goes missing today because the carrier system, the ben admin, the HRIS, the payroll system, and the enrollment vendor each hold a partial version of the truth. EOIX integrates by API at the points where EOI gets triggered and where the decision gets written back. White-labeled. No UI rebuild on the platform side.
Read the pillar→Pi
Pillar three
Centralized workflow visibility and governance
Today no one in the EOI workflow can answer simple operational questions: who started, who finished, who abandoned, did the write-back land. EOIX puts every workflow event into one portal. A Director of Governance runs the recurring governance calls with the carrier and acts as the air traffic control for every case in flight.
Read the pillar→